Parks Operations Division
Purpose
The Parks Operations Division provides leadership, strategic direction, and operational oversight for parks, trails, and recreation facilities. The division works to ensure visitors can safely enjoy high-quality outdoor experiences while protecting natural and cultural resources.
Key Responsibilities
- Park Operations and Maintenance
- Develops and maintains park maintenance standards
- Performs maintenance and repairs on facilities, infrastructure, and park resources
- Ensures parks operate efficiently and safely
- Visitor Experience and Customer Service
- Establishes and monitors customer service standards
- Supports a positive and welcoming environment for all visitors
- Recreation and Education Programs
- Develops and manages recreation programs, classes, and interpretive activities
- Promotes public understanding of natural and cultural resources
- Natural and Cultural Resource Management
- Protects and manages resources in accordance with federal, state, and local laws
- Supports conservation and responsible land use
- Planning and Policy Development
- Develops and implements operational policies and procedures
- Reviews and recommends updates to laws, regulations, and public policies
- Partnerships and Contracts
- Manages contracts and agreements with government agencies, nonprofits, and private partners
- Maintains cooperative relationships with partner organizations
- Financial Management
- Oversees budgets and supports development of the department’s financial plan
- Ensures consistent application of fees and policies
- Identifies opportunities to improve efficiency and revenue
- Permits and Compliance
- Issues and monitors special use permits
- Ensures compliance with department policies and regulations
- Research and Performance Monitoring
- Conducts studies and analyzes trends related to operations, recreation, and resource management
- Prepares reports to support decision-making and program improvements
- Marketing and Outreach
- Supports implementation of the department’s marketing plan to promote parks and programs
- Risk Management and Safety
- Evaluates operations and visitor services for safety and liability risks
- Ensures compliance with county, state, and departmental policies